Privacy Policy
This policy explains how Nova Codings handles personal information when you contact us through novacodings.co.za. We aim to handle it responsibly and in line with South Africa's Protection of Personal Information Act (POPIA).
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Who we are
Nova Codings is the business responsible for the personal information described in this policy. Our website is novacodings.co.za. You can contact us at novacodings@gmail.com.
What information we collect
If you use a contact form, we receive the name, email address, phone number, business name, service needed, and project message that you provide. Some forms also ask for an optional subject or project budget. Please do not include sensitive personal information unless it is needed for your enquiry.
The contact form service also temporarily uses the IP address supplied in the request headers to limit repeated submissions. The site uses Google Analytics, Vercel Analytics, and Vercel Speed Insights for site measurement; these services may process technical or usage information.
Why we collect it
We use the details you submit to reply to your enquiry, discuss the service you need, and prepare a quote for work. We use the temporary rate-limit information to help prevent repeated or abusive form submissions.
How it is handled
The contact forms on our home, contact, and services pages send the form details to our website server. The server checks the required fields and then sends an email through Resend to the address configured for contact enquiries. The email is sent from contact@novacodings.co.za, and replies are directed to the email address you provided. The code does not save contact enquiries to a website database.
To limit spam, the server keeps a temporary count against the request IP address in memory. It allows up to five requests in a ten-minute window and removes expired entries. This temporary rate-limit information is not written to a database by the contact form code.
The website also loads Google Analytics, Vercel Analytics, and Vercel Speed Insights. The checklist popup, if shown, accepts an email address in the browser but its current code does not send that address to a server or save it; submitting the popup triggers a checklist download.
How long we keep it
The website code does not set a deletion schedule for enquiry emails. Enquiry details may remain in the recipient's email account and in Resend's systems according to the retention practices and settings for those services. We should keep them only for as long as needed to respond, manage any resulting work, and meet legal requirements. The temporary rate-limit entry expires after ten minutes.
Who we share it with
Contact form details are processed by Resend to deliver the enquiry email to the recipient address configured for Nova Codings. Our website hosting provider processes the request so the form can work. Google Analytics, Vercel Analytics, and Vercel Speed Insights may process website usage and technical information, but the code does not show contact form messages being sent to those analytics services.
Your rights
Under POPIA, you can ask us to confirm whether we have your personal information, request access to it, ask us to correct it, or ask us to delete it where the law allows. Contact us using the details below. You may also complain to the Information Regulator of South Africa at inforegulator.org.za.
Contact
For privacy questions or a request about your personal information, email novacodings@gmail.com.